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FAQs
FAQs
Are you a factory or a trading company?

We are an integrated source factory specializing in the R&D and production of wireless tour guides.

Can I order samples? Are samples free?

Yes, we offer sample ordering services to select customers. A sample fee applies, but this cost will be deducted from your bulk order.

What is the delivery lead time after placing an order?

In-stock items typically ship within 3-4 days after receiving a 30% deposit. Custom orders ship within 15-30 days after payment, depending on quantity.

Do you offer OEM or ODM services?

Yes, we provide product customization services. Please communicate in advance if you require a custom logo.

Do you hold relevant certification?

 Yes, we possess CE, FCC, RoHS, BQB, and other certifications. We can provide certifications based on your requirements.

Why choose your company's services?

We earn customer trust through efficient delivery, a pragmatic service philosophy, professional design and installation teams, and comprehensive after-sales support. Integrity in business and exceptional service are our core competitive advantages.